I have an exchange student from Spain living with me and their Sony Xperia is broken. The warranty requires it to be mailed back to Spain for repair. I have an old Iphone 5 I want to use their SIM card in but I am getting "SIM LOCKED" on the iphone. How do i get this issue resolved so they can contact their family in Spain.
NOTE: I tried calling Spain however I don't speak Spanish so I came here looking for help. Please advise.