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Sending Email Issue with Outlook for Mac and Vodafone Pocket WiFi 4G

Occasional Visitor
Posts: 2
Registered: ‎13-04-2017
Accepted Solution

Sending Email Issue with Outlook for Mac and Vodafone Pocket WiFi 4G

by markpk Occasional Visitor
Message 1 of 4 (869 Views)

Hi everyone,

I've just purchased a Pocket WiFi device 4G from Vodafone and now can't send emails. 

 

I have:

  • Macbook Pro
  • Outlook for Mac 2010
  • 5 email accounts that I manage through Outlook
    • 4x POP3
    • 1x Bigpond

On my home Telstra cable network I use the following settings:

  • Outgoing server - mail.bigpond.com
  • Port: 25

When I connect to the Vodafone 4G network emails won't send and I get the following message: "An operation on the server timed out. The server may be down, overloaded, or there may be too much net traffic. Error code: -3259" 

 

I have tried the following:

  1. Overriding the default port from 25 to 465
  2. Changed the outgoing mail server to mail.vodafone.net.au

This does not work. Still can't send email. 

 

Does anyone have any suggestions on how to fix this? 

 

mark

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Grand Champion
Posts: 3,979
Registered: ‎08-06-2013

Re: Sending Email Issue with Outlook for Mac and Vodafone Pocket WiFi 4G

by Grand Champion Grand Champion
Message 2 of 4 (860 Views)

Hi @markpk

 

You just need the correct settings for you to be able to send emails.

 

You'll find all the info you need here. Just scroll down to the Vodafone outgoing email server.

 

Hope that helps.

Occasional Visitor
Posts: 2
Registered: ‎13-04-2017

Re: Sending Email Issue with Outlook for Mac and Vodafone Pocket WiFi 4G

by markpk Occasional Visitor
Message 3 of 4 (850 Views)

Seems to have solved the problem. It would appear that when I shift from Bigpond cable to Vodafone mifi I need to edit each email account to change the outgoing server address and authentication method - tedious, but I guess thats the drawback with POP3...

 

Thanks for the assistance

Help and Support
Posts: 379
Registered: ‎23-09-2015

Re: Sending Email Issue with Outlook for Mac and Vodafone Pocket WiFi 4G

by Help and Support Help and Support
Message 4 of 4 (817 Views)

Hi @markpk


markpk wrote:

Seems to have solved the problem. 


We're glad to hear that things are all fixed up.  Thanks heaps to @Cyrille13 for the spot on tips! 

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