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why can't Vodafone live up to their convictions

Occasional Poster
Posts: 33
Registered: ‎19-12-2016

why can't Vodafone live up to their convictions

by Occasional Poster
Message 1 of 6 (390 Views)
Why can't Vodafone live up to their convictions . Customer care do not care do They can't customers issues 
Grand Champion
Posts: 3,484
Registered: ‎08-03-2012

Re: why can't Vodafone live up to their convictions

[ Edited ]
by Grand Champion Grand Champion
Message 2 of 6 (366 Views)

@stumac,

 

Apart from not making any sense, your post doesn't really give any indication as to what your problem actually is...

 

Perhaps if you would care to elaborate on what the issue is, someone may be able to help you out.

 

Cheers,

 

Balsam

Occasional Poster
Posts: 33
Registered: ‎19-12-2016

Re: why can't Vodafone live up to their convictions

by Occasional Poster
Message 3 of 6 (353 Views)
I've asked you before to stay off my posts .
Occasional Poster
Posts: 33
Registered: ‎19-12-2016

Re: why can't Vodafone live up to their convictions

by Occasional Poster
Message 4 of 6 (351 Views)
My post was supposed to be
Why can't vodafone live up to their convictions . Customer care do not care . they can't solve their customers issues
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Grand Champion
Posts: 3,484
Registered: ‎08-03-2012

Re: why can't Vodafone live up to their convictions

by Grand Champion Grand Champion
Message 5 of 6 (319 Views)

@stumac,

 

OK, that definitely makes more sense, however it still doesn't explain what the issue is that you say Customer Care can't solve? 

 

It's difficult for anyone to provide assistance or advice unless you explain the problem.

 

Cheers,

 

Balsam 

 

 

Help and Support
Posts: 588
Registered: ‎04-02-2016

Re: why can't Vodafone live up to their convictions

by Help and Support Help and Support
Message 6 of 6 (255 Views)

Hi @stumac


stumac wrote:
Why can't vodafone live up to their convictions . Customer care do not care . they can't solve their customers issues

We care about each and every one of our customers and solving any issues is something we strive to do as quickly and easily as possible.

 

We have let you know how we can help and ensure you do have a phone that works as it should. We undertand that's not the answer you're looking for however, we have offered to help as best we can and our position on this won't change.

 

If you wish to take up any of the options we have offered, please let us know by giving us call on 1555 or send us an email as we have outlined previously. 

 

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