Reply

lost sim card while oversea

Occasional Visitor
Posts: 3
Registered: 2 weeks ago
Accepted Solution

lost sim card while oversea

by cynthiatou Occasional Visitor
Message 1 of 5 (152 Views)

Hi there, 

I have lost my sim card while oversea, I would like to know is that possible to have a replacement card issued and posted to me? 

I read some of the previous posts, it seems they can only post to a local address, I can have someone in Australia to receive the card and have it posted to me. 
I'm wondering can I get someone to the store to get it or it has to be posted?

Thanks
Cynthia

Highlighted
Grand Champion
Posts: 4,055
Registered: ‎08-06-2013

Re: lost sim card while oversea

by Grand Champion Grand Champion
Message 2 of 5 (121 Views)

Hi @cynthiatou

 

You're right ,Vodafone will only post your sim locally. One of the lovely staff in the community can arrange one to be sent to your registered address or you can likewise ask your friend to pick a replacement sim from a Vodafone store to get it posted out to you. This might also be quicker.

 

Once they picked a sim its probably best to also try and activate the sim here in Australia before they post it out to you just in case there are any issues.

 

You'll find all the info you need here.

 

Safe travels.Cheers.

Help and Support
Posts: 3,427
Registered: ‎01-03-2011

Re: lost sim card while oversea

by Help and Support Help and Support
Message 3 of 5 (117 Views)

Hi @cynthiatou,


cynthiatou wrote:

I have lost my sim card while oversea, I would like to know is that possible to have a replacement card issued and posted to me? 


@Cyrille13 has summed it all up perfectly!  The quickest way is to get someone you know to head in store to grab you a SIM.  If they're not near a store, not to worry.  Head on over to your Private Messages here for our contact info and we can organise one to be posted.

 

 

Occasional Visitor
Posts: 3
Registered: 2 weeks ago

Re: lost sim card while oversea

by cynthiatou Occasional Visitor
Message 4 of 5 (91 Views)

Thanks. I managed to get my brother to go to the store and get a new sim card for me.

 

Help and Support
Posts: 8,963
Registered: ‎01-11-2011

Re: lost sim card while oversea

by Help and Support Help and Support
Message 5 of 5 (74 Views)

cynthiatou wrote:

I managed to get my brother to go to the store and get a new sim card for me.


That's great @cynthiatou let us know if you need a hand with activating the SIM card or if you've got any other questions we can help out with.

Stats
  • 4 Replies
  • 1w ago
  • 153 Views
  • 2 Kudos
  • 4 Contributors
Announcements
Doughnut avatars are now available. Visit your profile to choose one
Switch to mobile
Using a smaller screen?