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How to I freze my account

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Posts: 2
Registered: ‎13-04-2017
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How to I freze my account

by Lewisr45 Visitor
Message 1 of 3 (358 Views)
I have a 365 day plan and I need to know how to freze it
Thanks
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Help and Support
Posts: 421
Registered: ‎23-09-2015

Re: How to I freze my account

by Help and Support Help and Support
Message 2 of 3 (336 Views)

Hi @Lewisr45


Lewisr45 wrote:
I have a 365 day plan and I need to know how to freze it

Our Prepay plans don't have a commitment date, so there isn't a time period we can suspend.  To keep the number active on that set up, at least one recharge is required per year.

 

We can suspend contracted numbers for between 30 and 90 days. More info here.

 

 

Visitor
Posts: 2
Registered: ‎13-04-2017

Re: How to I freze my account

by Lewisr45 Visitor
Message 3 of 3 (330 Views)
Thanks
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