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Activation of Pocket WiFi® 4G R216H Prepaid

Occasional Visitor
Posts: 2
Registered: ‎01-07-2017
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Activation of Pocket WiFi® 4G R216H Prepaid

by claudique Occasional Visitor
Message 1 of 3 (359 Views)

hello everyone, 

we are coming to australia on holiday and would like to purchase a Pocket WiFi® 4G R216H Prepaid.

is it possible to place the order from Italy?

if so, we are going to send it to an Australian Address in order to find it once arrived there.

are there any problems if we buy it now? the 30 days of service start from switching it on for the first time or upon arrival? 

thank you for your attention!

have a nice day

claudia 

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Help and Support
Posts: 8,930
Registered: ‎01-11-2011

Re: Activation of Pocket WiFi® 4G R216H Prepaid

by Help and Support Help and Support
Message 2 of 3 (335 Views)

Hi @claudique


claudique wrote:

 

is it possible to place the order from Italy? if so, we are going to send it to an Australian Address in order to find it once arrived there. are there any problems if we buy it now? the 30 days of service start from switching it on for the first time or upon arrival? 

 


You must be looking forward to your holiday! You've come to the right place for help and we'll make sure that you get the right answers about setting up your mobile broadband for your stay here.

 

If you've got an Australian address that you can use, you can certainly order your modem and SIM card in advance through our online store over here

 

Another option is to grab one from the Vodafone kiosk in the airport when you land here in Australia and the team can even activate the SIM for you in the store.

 

If you have one sent to your Australian address, you'll just need to activate the SIM once you arrive and are ready to start using your service. You can activate the SIM online over here or over the phone on 1300 101 606. Your 30 days will then start once the SIM is activated.

 

Let us know how it goes and if you've got any other questions in the meantime, we're always here to help.

Occasional Visitor
Posts: 2
Registered: ‎01-07-2017

Re: Activation of Pocket WiFi® 4G R216H Prepaid

by claudique Occasional Visitor
Message 3 of 3 (328 Views)

thanks a lot for your prompt reply and helpful information!

have a nice day!

claudia

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