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Replacement Sim... "too many attempts"

Frequent Visitor
Posts: 2
Registered: ‎10-03-2017
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Replacement Sim... "too many attempts"

by overb0ard Frequent Visitor
Message 1 of 4 (218 Views)

I've been trying to replace my old sim online using the onetime text code and i must've typed the wrong number from the replacement sim and this message keeps coming up: "You've made too many attempts." Pls help thanks

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Help and Support
Posts: 8,712
Registered: ‎01-11-2011

Re: Replacement Sim... "too many attempts"

by Help and Support Help and Support
Message 2 of 4 (187 Views)

Hi @overb0ard


overb0ard wrote:

I've been trying to replace my old sim online using the onetime text code and i must've typed the wrong number from the replacement sim and this message keeps coming up: "You've made too many attempts." 


We want to get you up and running as fast as we can and if you've made too many attempts through our online activation tool, your best move from here is to speak with our activation team.

 

They're open from 8am to 8pm and you can reach them directly on 1300 101 606. They'll then check your SIM details for you and complete the activation manually. 

 

Let us know how you go and if there's anything else that we can help with in the meantime.

Frequent Visitor
Posts: 2
Registered: ‎10-03-2017

Re: Replacement Sim... "too many attempts"

by overb0ard Frequent Visitor
Message 3 of 4 (176 Views)
Thank you for this information and I was able to replace it successfully.
Help and Support
Posts: 474
Registered: ‎13-12-2011

Re: Replacement Sim... "too many attempts"

by Help and Support Help and Support
Message 4 of 4 (137 Views)

 


overb0ard wrote:
Thank you for this information and I was able to replace it successfully.

That's excellent to hear @overb0ard Thanks for letting us know! 

 

Enjoy your weekend.

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