Still facing problems? It's time for some more troubleshooting.
Perform an isolation test. In other words swap your SIM into someone else’s mobile or MBB device. To see if problems persist. Use the table below to make a note of whether problems persist with each device and SIM combo. Make a note of the results in case you need to talk to us further.
Reset your device. Try resetting both network settings and/or a full factory default
Update your device. New software versions can often improve network performance, and/or remove any bugs or glitches from older versions.
Check with any other users if possible. If other Vodafone users aren't facing the same issue as you, you may need to consider having your mobile repaired.
That's the end of the advanced troubleshooting we want you to take care of. If you've tried all of these steps and are facing problems with your service, help and support might direct you to the next post. Feel free to copy and paste it in your reply if asked to.