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Change the name on contract

Seasoned Member
Posts: 6
Registered: ‎28-07-2016
Accepted Solution

Change the name on contract

by Angelsisi Seasoned Member
Message 1 of 5 (227 Views)

I signed a 24-month contract for my friend using my ID card. I would like to know is there any solution to make the change to my friend's name on the contract, as the credit card information registered for the plan is my friend's card as well.

 

My friend is an international student. I think because we shared the same address, the staff asked me to sign for my friend contract to make the process easier to proceed. However, after taking consideration, we think that it would be more convenient for us to make the responsibility for the contract clear as I have my own contract with Vodafone too. Also, we may want to move out and may have different residential address in the future.

 

That would be great if I have some advice for my issue. Thank you.

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Help and Support
Posts: 12
Registered: ‎31-05-2017

Re: Change the name on contract

by Help and Support Help and Support
Message 2 of 5 (202 Views)

Angelsisi wrote:

I signed a 24-month contract for my friend using my ID card. I would like to know is there any solution to make the change to my friend's name on the contract, as the credit card information registered for the plan is my friend's card as well.


Hi @Angelsisi

 

You've asked a great question there, so we're keen to help out. 

 

You can absolutely get the process started to transfer the account into your friends name, we've got detailed steps on how to get that sorted by heading here  . 

 

When you're ready, you'll just need to call through to our Change of ownership team, and give your authorisation that you're happy for the account to be signed over. Your friend can then jump on the phone and complete that process, or call on their own another time. 

 

If there's anything else we can give you a hand with, please let us know.

 

Thanks,

Seasoned Member
Posts: 6
Registered: ‎28-07-2016

Re: Change the name on contract

[ Edited ]
by Angelsisi Seasoned Member
Message 3 of 5 (178 Views)

Hi @Vavara_S,

 

Thank you for your reply. I made a call and waiting for the credit check. 

Help and Support
Posts: 49
Registered: ‎24-05-2017

Re: Change the name on contract

by Help and Support Help and Support
Message 4 of 5 (137 Views)

Thanks for the update @Angelsisi

 


Angelsisi wrote:

 

 I made a call and waiting for the credit check. 


Please keep us posted, we're keen to make sure that everything is sorted. 

 

We'll keep an eye out for your reply and go from there. 

 

Thanks, 

Seasoned Member
Posts: 6
Registered: ‎28-07-2016

Re: Change the name on contract

by Angelsisi Seasoned Member
Message 5 of 5 (128 Views)
Hi Marcus,

The account has been transferred to my friend. Everything's done. Thank you for your assistance.
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