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voice call on my iphone 6

Occasional Visitor
Posts: 2
Registered: ‎19-04-2016
Accepted Solution

voice call on my iphone 6

[ Edited ]
by hcac Occasional Visitor
Message 1 of 3 (1,923 Views)

I have a iphone 6 with latest ios. but when other people call me, the first time always not available before the ring tone. When they call me again, the phone is nomal. I have missed quite a lot of calls.

The symtoms are :

Someone else call me

they have 'the number you dailed is  not available ' voice messge

I have the missed call notification

They redail and my phone rings

 

I have update the ios and also tried reboot the phone but issue still exists

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Help and Support
Posts: 458
Registered: ‎13-12-2011

Re: voice call on my iphone 6

by Help and Support Help and Support
Message 2 of 3 (1,894 Views)

Hey @hcac


hcac wrote:

I have a iphone 6 with latest ios. but when other people call me, the first time always not available before the ring tone.


It sounds like Do Not Disturb may be set up on your phone, if it is set up, it will reject the initial call but let the second call through if made within 3 minutes.

 

Check the link out here for all the information and instructions. Should this not resolve the issue let us know and we'll look into it further to get this sorted out.

Occasional Visitor
Posts: 2
Registered: ‎19-04-2016

Re: voice call on my iphone 6

by hcac Occasional Visitor
Message 3 of 3 (1,866 Views)

Thanks, it fixed my issue.

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