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h_hlll
Posts: 1
Registered: ‎16-04-2012

no access to internet since very early this morning

Message 1 of 2 (437 Views)

Hi, my phone had no internet access since very early this morning, but I still can recieve call and TXT. My postcode is 2601. Thx!!!

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Sarah_C
Posts: 1,535
Registered: ‎01-11-2011

Re: no access to internet since very early this morning

Message 2 of 2 (384 Views)

Hi h_hlll,

 

I'll definitely look in to this for you, as I'd like to make sure you have access to the internet!

 

My postcode is 2601. 

 

There are currently no known issues around 2601, you'll be able to view any known issues by popping your postcode in to the space provided on our network status page. 

 

Hi, my phone had no internet access since very early this morning, but I still can recieve call and TXT. 



I know this may seem simple, but can you please switch your phone OFF/ON? This will refresh your network connection. Do you get any kind of error message when trying to access the internet, or does the page just not load? Do you know of others in the area experiencing the same problem?

 

Once I know the information above, I'll be able to investigate this further for you.

 

Regards,

Sarah.

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