13-12-2011 12:19 AM - edited 19-12-2012 02:53 PM
Hi
13-12-2011 01:51 AM
if you signed a contract in-store, you cant really just choose to terminate it. contracts are binding.
13-12-2011 02:47 AM
You have a cooling off perioid of 10 business days, just leave the phone in it's packaging and call customer care on 1300 650410 and they should be able to help you with this
14-12-2011 09:25 AM
guest123 wrote:
Hi
I am waiting on my iphone 4s (was told my the sales person about 2 weeks). Tracking number VHU0390098. It has an estimted delivery of 15/12/2011. Can you tell me if it's going to be on time? If it does not reach me by 15th December, I will have to consider terminating my contract with Vodafone.
Hi guest123,
Our iPhone tracker is updated regularly to reflect the most accurate information possible. If the tracker is advising you that your new iPhone will arrive on the 15th, then this is the most accurate delivery advice we can give you.
If you would like a consignment number to track your iPhone through AAE, the quickest way to get one is to give our Customer Care team a call on 1300 650 410, then you can track your order right up to the point of delivery.
Cheers,
-Bruno.