iOS™, iPhone™ and iPad™

[Bruno]

Hi kuniks55,

kuniks55 wrote:

Just let you know I am still waiting iPad since 26 of march!!!

What model of iPad did you order? The delivery time for your new iPad will vary based on the model that you ordered ( The white 32GB WiFI + 3G can take up to 5 weeks at the moment) 

I've sent you a private message with my contact details so that I can take a look at your order for you and find out what has happened. Once I've received you reply, I will give you a call and let you know when you will be receiving your new iPad.

Cheers,

-Bruno.

[kuniks55]

Thank you bruno for your help. After 6 weeks waiting finaly I receive the new iPad,

[smassie]

Hi all

I've been waiting nearly a month for my iPad 15GB and have been told there's no possible way to find out where it's up to or when there will be new stock. So frustrating!!!! I can't track it on that site, I don't have a reference. Where is it??!!!

[Bruno]

Hi kuniks55,

kuniks55 wrote:

Thank you bruno for your help. After 6 weeks waiting finaly I receive the new iPad

Great to hear that your new iPad has arrived! 

If you have any questions about the iPad or your service, I'd be happy to help out. You should also check out the favourite apps thread here in the community, I've included a link for you here.

Cheers,

-Bruno.

[Bruno]

Hi smassie,

smassie wrote:

I've been waiting nearly a month for my iPad 15GB and have been told there's no possible way to find out where it's up to or when there will be new stock. So frustrating!!!! I can't track it on that site, I don't have a reference. Where is it??!!!

I can definitely appreciate that you're keen to get your new iPad, so let's find it for you.

How was your order placed (over the phone, in a store or online) ? The way that your order was placed, will help me to track it for you and see what has happened.

was this an upgrade to an existing mobile broadband plan, or a new service and what model of iPad did you order (black or white)? Depending on the model, delivery can take up to 5 weeks. 

I've sent you a private message with my contact details so that I can track your order for you. Once I receive your reply with the information that I've requested, I'll be able to find your iPad for you and get it to you as quickly as possible.

Cheers,

-Bruno.

[smassie]

Thanks Bruno, only a day or two after you messages me I received my iPad!!! It is having trouble activating now though, but I might call 1555 first. Thanks so much!!

[Kristen]

Hi,

I too am starting to get a little frustrated with no time frame being given regarding the delivery of my new ipad. Although I was informed at the outset that there would be a 3-4 week wait, this timeframe keeps getting pushed out and it is nearly a month since I put my order through now and the tracking system still says "order processing". My order number is VF108369707
 if someone could give me any sort of idea of when this may arrive.

Thanks.

[Bruno]

Hi Kristen,

Kristen wrote:

I too am starting to get a little frustrated with no time frame being given regarding the delivery of my new ipad. Although I was informed at the outset that there would be a 3-4 week wait, this timeframe keeps getting pushed out and it is nearly a month since I put my order through now and the tracking system still says "order processing". My order number is VF108369707

What model of iPad did you order? Your delivery time frame will vary depending on the model that you chose. You can see the individual delivery time frames for each model of the iPad here.

When you track your order, it will display as "order processing" until stock has arrived and has been allocated to your order. Once that happens, it will be dispatched to AAE for delivery and you will be given a consignment number to track the delivery of your new iPad.

I've sent you a private message with my contact details so that I can take a look at your order for you. Once I've received your reply, I will let you know where your order is at and give you any updates available on when it will be delivered.

Cheers,

-Bruno.