iOS™, iPhone™ and iPad™

[UK-Tom]

I have an Unlocked iPhone 3GS bought in Australia from Apple that I use in the UK with giffgaff (O2) and Vodafone UK no problems.

The Australian Vodafone prepaid sim allows phone, text & visual voicemail but no data services. If I try to access Internet or email services a message box displays stating I am not subscribed to data services.

The phone is iOS5 and not jail broken etc. the 3G icon is displayed and the Adelaide Vodafone store has tried a sim card swap with no result. The phone was reset and reconnected to iTunes also. The customer care team advised that a Network Settings reset would fix it, it didn't.

Can someone advise potential solutions as this is quite annoying. The Vodafone sim removes the ability to update APN settings also and loads a profile onto the phone that I cannot review.

Any help gratefully appreciated. I know this is not a locked handset issue or similar as I hbe had data services working in Aus, UK and Austria previously.

Thanks,

Tom

[Peter · Accepted solution]

Hey Tom - this seems to happen occasionally.  Apple's suggestion is to create a new profile - read more here:

http://support.apple.com/kb/HT4839

Error message 'You are not subscribed to cellular data service'

http://support.apple.com/kb/TS2774

Here are Vodafone settings for 3GS from the OTA page

http://vodafone.com.au/help/devices/ota-settings/index.htm

Internet - Setting up the handset

On the handset, tap Settings.
Scroll to and select General.
Scroll to and select Network.
Select Mobile Data Network.
Under Mobile Data, select the APN field, and enter live.vodafone.com
Enter the username and password shown below. If no value is given, leave the field blank.
        Username:
        Password:

Press the home button to return to the main screen.
Tap Safari.
Tap on the address bar.
Enter http://live.vodafone.com and tap Go.
Wait for the page to load, then tap on the add symbol.
Tap Add Bookmark.
Enter an appropriate name for the bookmark, e.g. and tap Save.
Press the home button to return to the main screen.