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How to use SIM card from Vodafone in iphone in the US

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How to use SIM card from Vodafone in iphone in the US

by Host_Dad Occasional Visitor
Message 1 of 2 (713 Views)

I have an exchange student from Spain living with me and their Sony Xperia is broken.  The warranty requires it to be mailed back to Spain for repair.  I have an old Iphone 5 I want to use their SIM card in but I am getting "SIM LOCKED" on the iphone.  How do i get this issue resolved so they can contact their family in Spain.

 

NOTE:  I tried calling Spain however I don't speak Spanish so I came here looking for help.  Please advise.

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Grand Champion
Posts: 3,938
Registered: ‎08-06-2013

Re: How to use SIM card from Vodafone in iphone in the US

by Grand Champion Grand Champion
Message 2 of 2 (701 Views)

Hi @Host_Dad

 

It is possible either your handset is locked or the Sim requires a PIN for use in other handsets which can be obtained by contacting Vodafone Spain.

 

However you've reached Vodafone Australia unfortunately and the staff here though awesome wouldn't have the account info to help you further.

 

Here's a link to Vodafone Spain's forum:

http://foro.vodafone.es/

 

Most browsers have a translate feature.Use that to post in English and they should surely be able to help Smiley Happy 

 

Cheers from Australia.

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