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There are no new messages in this topic
Accepted Solution

Sim Swap Samsung Galaxy S4

by Ashleew95 in Mobile Broadband
Hi, Yesterday I renewed my contract with Vodafone after being a loyal customer for many years. Against the advice if many ex and current Vodafone customers I felt that I have never had an issue with...
  • Tags:
  • Samsung galaxys4
  • sim swap
Show results in replies (1)
  • Hi Ashlee95,   The simple answer here, is that you shouldn't. Once you have a replacement SIM card,...
Tuesday
5 Replies
288 Views
There are no new messages in this topic
Accepted Solution

Unlock pocket wifi Pro due to move to the UK

by gildude in Mobile Broadband
Hi there,   I hope you can help. I purchased the pocket wifi Pro package (Prepaid) last week in Sydney and the salesperson told me the device will work in the UK. However, I have tried to put in a ne...
  • Tags:
  • pocket wifi
Show results in replies (1)
  • Put your IMEI here and follow the instruction, $75 unlocking fee applies ($100-$25 unlocking online...
‎30-04-2013 08:42 AM
2 Replies
468 Views
There are no new messages in this topic
Accepted Solution

Pocketwifi - Limit connectivity

by Tony_Le in Mobile Broadband
Dear Vodafone,   I am experiencing 'limited connectivity' with my pocketwifi device over the last few days. I am currently relying on the Vodafone USB stick to access the internet and even that cuts ...
  • Tags:
  • Huawei
  • modem
Show results in replies (1)
  • Hey Tony_Le,   You've definitely tried some great troubleshooting, so let's get to the bottom of th...
‎25-04-2013 10:08 PM
2 Replies
614 Views
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Accepted Solution

Where do I find my mobile broadband balance on My ...

by LorettaAttwater in Mobile Broadband
When I sign into My Vodafone, I can only ever find details for my mobile phone. Where do I find details for my post paid mobile broadband? Can I set up alerts to stop myself from going over my limit?
Show results in replies (1)
  • Hi Loretta,   After submitting your 4 digit PIN and navigating to "account summary", you ...
‎27-01-2012 08:17 PM
1 Reply
1056 Views
There are no new messages in this topic
Accepted Solution

What ports can be used for voicechat?

by Kyrron in Mobile Broadband
Hi,   I'm a player of online games, and want to be able to use some voicechat services such as ventrilo or teamspeak to talk to my comrades.   However, with the combination of my pocket wifi extreme ...
  • Tags:
  • mobile broadband
  • Port Forwarding
  • Voicechat
Show results in replies (1)
  •   You can get a list of the ports that are currently open by going to the the CMD prompt (go to the...
‎22-04-2013 08:43 PM
1 Reply
414 Views
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Accepted Solution

Data being charged for keeping the pocket wifi swi...

by Jaxcoolio in Mobile Broadband
Hi ,   I just wanted to know if i would be charged data for just leaving my pocket wifi switched on and not using any thing .   If yes . Could you direct me on the vodafone website where it is mentio...
Show results in replies (1)
  • Hi Jaxcoolio   Ctsintat is exactly right - if your Pocket Wifi is on, but no devices are connected...
‎19-03-2013 07:17 PM
4 Replies
976 Views
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Accepted Solution

VF. Please clarify your accounting.

by Ay_You in Mobile Broadband
.../Data-being-charged-for-keeping-the-pocket-wifi-switched-on/m-p/193030/highlight/true#M8185  ]   Has this been happening to thousands of Vodafone customers all over the country for years, one slimy...
Show results in replies (1)
  • Hi Ay_You, What you've mentioned above and been told is correct. Our mobile broadband data usage...
‎02-04-2013 09:15 AM
11 Replies
1343 Views
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Accepted Solution

Vodafone Tracking number not working

by AnmolGill in Mobile Broadband
Hi Sir/Mam My tracking number for Vodafone pocket wifi extreme is not working still after 24 hours of order on telephone please help in this   1-20915833***   thanks you
  • Tags:
  • tracking number
Show results in replies (1)
  • To track your order you will just need to pop it into our online tracker here, you'll just need to ...
‎02-03-2013 11:44 AM
3 Replies
1100 Views
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Accepted Solution

I lost my pocket wifi.

by uwa20893253 in Mobile Broadband
Hi, vodafone I lost my pokit wifi this afternoon. I am worried about some one pick up my pocket wifi, and use it to surfing the internet. Could you tell how to stop the sim card in pocket wifi. And c...
Show results in replies (1)
  • Ring customer care NOW to have your mobile broadband service block and also ask them to block the I...
‎04-03-2013 08:33 PM
1 Reply
927 Views
There are no new messages in this topic
Accepted Solution

Internet not required anymore

by Bippo in Mobile Broadband
Hey guys,   What is the easiest way for me to cancel my internet? I am not on a contract and I just pay month to month. I dont need the net where i am moving to and would prefer not having to visit a...
Show results in replies (1)
  • Hi Bippo,   If you don't need your service anymore, I can save you from having to go and buy a new ...
‎19-02-2013 03:45 PM
7 Replies
2035 Views
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