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1 - 10 of about 200 discussions
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Accepted Solution

Billing issues - Tried to seek redress but Vodafon...

by twin in Contract
When I renewed my internet plan for 12 months in April 13, the customer service officer advise I will get 3 months half price off my plan + $5 monthly loyalty bonus.  I was charged $39 instead of $19...
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Friday
4 Replies
148 Views
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Account in credit

by Blanka in Contract
I've recently changed providers from vodafone, and now there is a small amount of credit in my old account. Is there any way I can get this back?
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Friday
4 Replies
141 Views
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Order number UP10007602

by Lindalxox in My Vodafone, Self Service and the Vodafone Website
Hi I upgraded my plan to a Samsung galaxy s3 online Monday morning I got the corfirmation email with order number but can't track it :( I've tried to ring customer support twice today but when I get ...
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Wednesday
1 Reply
135 Views
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Cant get MMS after trying everything

by in Prepaid
Hi guys,   Hibby has my samsung G2.  I handed it to him clean as a whistle as I went back to factory settings.  He's never been able to recieve MMS.  I have gone through the set ups and configuration...
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Wednesday
1 Reply
150 Views
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Accepted Solution

Photo Download problem (MMS)

by fleddies in My Vodafone, Self Service and the Vodafone Website
Hi I can't download photos sent to me by mms. I have checked the setting and they all seem to be fine, thanks
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‎03-06-2013 09:55 AM
2 Replies
142 Views
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Accepted Solution

Why do I keep getting sent/charged for paper invoi...

by in My Vodafone, Self Service and the Vodafone Website
I keep getting this txt message: We could not send your latest Vodafone bill to your email address. Please update your email address online at myvodafone.com.au to avoid a $2.20 paper charge. When ...
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a week ago
3 Replies
185 Views
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Accepted Solution

Order UP100004548 Enquiry

by Cuffs in My Vodafone, Self Service and the Vodafone Website
HI,   On Sunday (19th May) night I upgraded my phone Plan and Ordered a New Samsung Galaxy S4. I received a confirmation email with the Order number listed in the Subject line.   My wife also upgrade...
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‎23-05-2013 01:41 PM
10 Replies
531 Views
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Massive bill resulting in $466 in one month

by ksoe8019 in Contract
  Hi there, firstly I apologise for the long post. For the past 7 months with vodafone, I've never experienced anything like this before. My bill never went over $100. But this time it seems I've inc...
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‎29-05-2013 11:01 AM
3 Replies
437 Views
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My vodaphone help

by nix29 in My Vodafone, Self Service and the Vodafone Website
Hi i just joined Vodaphone on a new contract, i ordered the phone on 27th, it was delivered on the 29th. I have downloaded the vodaphone app so i can check my data usage, but it is saying 'as you've ...
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‎31-05-2013 08:40 PM
2 Replies
369 Views
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Cancelled contract 18 months ago - just received e...

by andym in Contract
Hi,   I cancelled by Vodafone contract in November 2011 when I left Australia to return to the UK. I have not used the phone number since.   I received an e-amil today stating my account has been rea...
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‎31-05-2013 09:05 PM
1 Reply
455 Views
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