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Vodafone Connectivity Issues

Occasional Visitor
yengest23
Posts: 1
Registered: ‎26-03-2011

Vodafone Connectivity Issues

by yengest23 Occasional Visitor
Message 1 of 2 (2,717 Views)

I have been experiencing lots of problem connecting to the internet with my mobile USB stick.

Connection to the internet is not stable at all as it keeps disconnecting if i stop downloading data for more than 5 seconds.

I hope this matter could be resolved as soon as possible.

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Help and Support
Alana
Posts: 2,173
Registered: ‎01-03-2011

Re: Vodafone Connectivity Issues

by Help and Support Help and Support
Message 2 of 2 (2,657 Views)

Hi yengest23,

 

Welcome to the forum.  Sorry to hear you've been experiencing connection issues with your Mobile Broadband service.

 

I am more than happy to look into this for you however I will require more information from you.

 

Is there a specific area where these issues are occuring?  What is the post code for this location?

 

Are you in an area of coverage?  Coverage information is available online at http://www.vodafone.com.au/tools/checker/index.htm.

 

Has your Vodafone SIM been tested in a different modem?  Testing your SIM will help to determine if the issues are occurring from the modem or the SIM.

 

Thanks

Alana.

 

 

 

 

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