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Order processing time?

Visitor
hello_fab
Posts: 1
Registered: ‎21-06-2011

Order processing time?

by hello_fab Visitor
Message 1 of 4 (2,448 Views)

Hi,

 

I ordered a Bold on 19/6 and received an email confirmed the order on the same day. But till now the status of my oder is "Ordering being processed" and it's has been 3 days already?

 

My question is when will I expect my order to go through and the phone delivered to my house?

 

Thanks

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Help and Support
Liam
Posts: 420
Registered: ‎01-03-2011

Re: Order processing time?

by Help and Support Help and Support
Message 2 of 4 (2,297 Views)

Hi Hello_fab,

Welcome to the forums.

I'm happy to check on what's happening with your order. before I'm able to check on the status for you.
Have you received any emails regarding order?

Has the order status changed on the online tracking tool?

Also if delivery address is out side of New South Wales. your order might been delayed due to the volcanic ash cloud.

Thanks,
Liam.

Help and Support
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Visitor
bgarner
Posts: 1
Registered: ‎28-03-2012

Re: Order processing time?

by bgarner Visitor
Message 3 of 4 (997 Views)

I have the same issue I ordered my phone on the 24/03 and my order is still processing!!! Can you give me any indication when I will be getting my phone?

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Regular Poster
SAW
Posts: 75
Registered: ‎19-03-2012

Re: Order processing time?

by Regular Poster
Message 4 of 4 (970 Views)

hi guys,

 

i wouldnt rely on the online order tracking, i placed 2 new orders recently and they both said still processing after i'd received them! best bet is to email online.salessupport@vodafone.com.au with your order number, they were able to help me with a same day response

 

Cheers,

 

Sean

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