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[HELP] i forgot admin password for pocket wifi 2 webpage

Occasional Visitor
andry
Posts: 1
Registered: ‎15-10-2011

[HELP] i forgot admin password for pocket wifi 2 webpage

by andry Occasional Visitor
Message 1 of 5 (16,176 Views)

hi , how to reset admin password in pocekt wifi2 webpage...as i forgot the password i set up before.

many thanks

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Problem Solver
Peter
Posts: 1,085
Registered: ‎23-03-2011

Re: [HELP] i forgot admin password for pocket wifi 2 webpage

by Problem Solver
Message 2 of 5 (16,146 Views)

That's an easy one - download & read the Quickstart Guide

 

Page 11 explains the reset process:


Reset your Pocket WiFiTM

To reset to the default settings, turn on the Pocket WiFiTM, remove the back cover without dislodging the battery, use a pin and press and hold the ‘Reset’ button for 5 seconds.

The ‘Reset’ button can be found next to the power key.

The Pocket WiFiTM will automatically switch off and turn back on. Once it’s back on all personal configuration settings are deleted and all web-based management settings and parameters are restored to their default values.

 





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Help and Support
Nige
Posts: 425
Registered: ‎23-08-2011

Re: [HELP] i forgot admin password for pocket wifi 2 webpage

by Help and Support Help and Support
Message 3 of 5 (15,975 Views)

Hi andry,

 

Peter is correct, you will need to reset your device, as explained on page 11 of the Quickstart Guide to fix this. Many thanks to Peter for helping with this one. :smileyhappy:

 

Cheers,

Nige.

Help and Support

“Don't eat the yellow snow”

Community Guidelines  Vodafone Coverage Checker

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Occasional Visitor
lspencer
Posts: 1
Registered: ‎27-10-2011

Re: [HELP] i forgot admin password for pocket wifi 2 webpage

by lspencer Occasional Visitor
Message 4 of 5 (15,220 Views)

Hey Peter, 

 

Thanks for the advice, but i want to change settings, yet i dont have an admin password. I've tried my vodafone password and i still get the info box saying wrong password, is there any way i would be able to set up an admin password at all?

 

Much obliged

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Problem Solver
Peter
Posts: 1,085
Registered: ‎23-03-2011

Re: [HELP] i forgot admin password for pocket wifi 2 webpage

[ Edited ]
by Problem Solver
Message 5 of 5 (15,203 Views)

lspencer wrote:

Hey Peter, 

 

Thanks for the advice, but i want to change settings, yet i dont have an admin password. I've tried my vodafone password and i still get the info box saying wrong password, is there any way i would be able to set up an admin password at all?

 

Much obliged


 

OK - as the password is case-sensitive, make sure you type (capital A) 'Admin'.  I initially overlooked the capital A and got a 'wrong password' box too.

 

That should give you access to settings. 

 

 

 

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