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Error page for Prepaid Mobile Broadband customers (22/6/11)

Habitual Poster
Posts: 140
Registered: ‎31-05-2011

Re: another issue..extra charges as reconnecting chews through limits.

by Habitual Poster
Message 21 of 23 (1,300 Views)

2 months worth of trouble shooting..please see previous posts..kind of stunned you even asked.

Retired Staff
Retired Staff
Posts: 635
Registered: ‎01-03-2011

Re: another issue..extra charges as reconnecting chews through limits.

by Retired Staff Retired Staff
Message 22 of 23 (1,294 Views)

michellec wrote:

2 months worth of trouble shooting..please see previous posts..kind of stunned you even asked.


 

Hi michellec,

 

Has your invoice been generated as yet? If so, do you notice any issue with the billing?

 

If it is concerning you, we can absolutely look into this further for you as previously mentioned.

 

Thank you again for your time and patience, we look forward to resolving this for you soon.

 

Regards,

Jen. 


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Habitual Poster
Posts: 140
Registered: ‎31-05-2011

Re: another issue..extra charges as reconnecting chews through limits.

by Habitual Poster
Message 23 of 23 (1,269 Views)

hi,

the bill hasn't come in so I'll keep you posted.

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