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Error page for Prepaid Mobile Broadband customers (22/6/11)

Habitual Poster
michellec
Posts: 140
Registered: ‎31-05-2011

Re: another issue..extra charges as reconnecting chews through limits.

by Habitual Poster
Message 21 of 23 (1,275 Views)

2 months worth of trouble shooting..please see previous posts..kind of stunned you even asked.

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Help and Support
Help and Support
Jen
Posts: 635
Registered: ‎01-03-2011

Re: another issue..extra charges as reconnecting chews through limits.

by Help and Support Help and Support
Message 22 of 23 (1,269 Views)

michellec wrote:

2 months worth of trouble shooting..please see previous posts..kind of stunned you even asked.


 

Hi michellec,

 

Has your invoice been generated as yet? If so, do you notice any issue with the billing?

 

If it is concerning you, we can absolutely look into this further for you as previously mentioned.

 

Thank you again for your time and patience, we look forward to resolving this for you soon.

 

Regards,

Jen. 


Help and Support
"We are the Knights who say...Ni"

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Habitual Poster
michellec
Posts: 140
Registered: ‎31-05-2011

Re: another issue..extra charges as reconnecting chews through limits.

by Habitual Poster
Message 23 of 23 (1,244 Views)

hi,

the bill hasn't come in so I'll keep you posted.

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