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Change user name password on pocket wifi?

Occasional Poster
Jazzar1n0
Posts: 7
Registered: ‎02-06-2012

Change user name password on pocket wifi?

by Occasional Poster
Message 1 of 13 (17,322 Views)

i wanna change the user name and password or atleast just the password because somehow i use the 10gb everymonth and i think someone else is useing it :smileysad:

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Occasional Poster
Jazzar1n0
Posts: 7
Registered: ‎02-06-2012

Re: Change user name password on pocket wifi?

by Occasional Poster
Message 2 of 13 (17,313 Views)

i use a pocket wifi not wifi 2 and its a huawei e585 if that helps

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Problem Solver
Peter
Posts: 1,085
Registered: ‎23-03-2011

Re: Change user name password on pocket wifi?

[ Edited ]
by Problem Solver
Message 3 of 13 (17,305 Views)

There's a fairly basic instruction manual online for the pocket wifi - download the Quick Start Guide.

 

http://www.vodafone.com.au/help/mobilebroadband/pocket-wifi/index.htm

 

Go to page 9 for some help with changing passwords.  The wifi security out of the box is wpa2, which should be reasonably secure.

 

Does your data use seem too high?

 

 

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Occasional Poster
Jazzar1n0
Posts: 7
Registered: ‎02-06-2012

Re: Change user name password on pocket wifi?

by Occasional Poster
Message 4 of 13 (17,301 Views)

I'm over my limit and i haven't been using it so somethings odd i just wanna change the password and if possible the username 2

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Occasional Poster
Jazzar1n0
Posts: 7
Registered: ‎02-06-2012

Re: Change user name password on pocket wifi?

by Occasional Poster
Message 5 of 13 (17,299 Views)

i cant log into that thing on page 9 my password doenst work and the password on my pocket wifi

 

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Occasional Poster
Jazzar1n0
Posts: 7
Registered: ‎02-06-2012

Re: Change user name password on pocket wifi?

by Occasional Poster
Message 6 of 13 (17,297 Views)

My Password on the back case and the password i use to log in to vodafone both do not work what password do i use?

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Problem Solver
Peter
Posts: 1,085
Registered: ‎23-03-2011

Re: Change user name password on pocket wifi?

by Problem Solver
Message 7 of 13 (17,286 Views)
If you reset the pocket wifi, it defaults to the SSID and password printed on the sticker inside the case. Your My Vodafone password is a separate issue: if you can't remember your password, just click on Forgot your password?

https://www.myvodafone.com.au/selfservice/forgottenpassword/mobile
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Occasional Poster
Jazzar1n0
Posts: 7
Registered: ‎02-06-2012

Re: Change user name password on pocket wifi?

by Occasional Poster
Message 8 of 13 (17,281 Views)

the password i get sent doesnt work.... i tryed 5 different passwords and they all dont work? this should not be as hard as this

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Help and Support
Sarah_C
Posts: 2,301
Registered: ‎01-11-2011

Re: Change user name password on pocket wifi?

by Help and Support Help and Support
Message 9 of 13 (17,257 Views)

Hi Jazzar1n0,

 

Jazzar1n0 wrote:

i wanna change the user name and password or atleast just the password because somehow i use the 10gb everymonth and i think someone else is useing it :smileysad:

 

How did you go changing your Pocket WiFi password? The user guide that Peter has linked in his post above is definitely a great place to start! (Thanks Peter!)

 

In terms of your My Vodafone password, the temporary password you get sent in the TXT message didn't work? Do you get some sort of error message when entering your password? What does the error say?

 

Have you been able to log in to My Vodafone previously? If not, you may need to register, which can be done on the My Vodafone homepage. 

 

Once I know the above information I can definitely look in to this further for you.

 

Regards,

Sarah.

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Problem Solver
Peter
Posts: 1,085
Registered: ‎23-03-2011

Re: Change user name password on pocket wifi?

[ Edited ]
by Problem Solver
Message 10 of 13 (17,254 Views)

Hey Jazzar - here are a couple more links that'll help:

Getting started with Pocket WiFi on postpaid
http://support.vodafone.com.au/articles/FAQ/How-to-reset-your-Pocket-WiFi-password

How to connect devices to your Pocket WiFi
http://support.vodafone.com.au/articles/FAQ/How-to-connect-devices-to-your-Pocket-WiFi

 

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