29-09-2011 04:46 PM
30-09-2011 01:45 PM
Hi there. I currently have 3 contracts with Vodafone for mobile phones, one of which is ending in October. I have no use for this number any more and would like to end this contract. I have contacted Vodafone via the 'contact' section on your website but have had no response after 3 weeks. Could you please help me so I can end my contract by the end date? Thank you.
Thanks for your post. I can certainly help you with this. Is it just the one number which is out of commitment in October that you are looking to cancel?
I will just let you know that when a mobile number is cancelled, you won't be able to reconnect with the same mobile number at a later stage. If you feel you may like to reuse this number in the future then I would recommend moving the number onto a prepaid account. You can then keep this active for up to 1 year with a 365 day recharge plan.
Once I know how you would prefer to proceed, we will be able to get things underway for you
02-10-2011 10:35 PM
03-10-2011 04:03 PM
I can certainly make this happen for you. Could you please send an email to firstname.lastname@example.org with 751CNHED in the subject, and put the mobile number, account pin and a link to your thread on the Community in the body of the message.