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pdph77
Posts: 1
Registered: ‎14-04-2012

Phone services is bad as three

Message 1 of 2 (494 Views)
 
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Caitlin
Posts: 2,732
Registered: ‎09-08-2011

Re: Phone services is bad as three

Message 2 of 2 (428 Views)

Hi pdph77,

 

I can certainly work with you to resolve any issues you are experiencing with your Vodafone service. So I can investigate these issues, could you please provide your post code and suburb? What are the issues you experience when using your Vodafone service (such as call drops, failed texts, unable to connect to the internet)? Also, what phone are you using and how long have you noticed these issues.

 

Do you find this happens everywhere you go or mainly in one place? If you find this happens everywhere, this suggests there may be an issue with your phone and I recommend test your SIM card in another for for a few hours to a day.

 

We have upgrades to the 2G and 3G as well has new 850Mhz sites network happening throughout Australia. You can check out all the upgrades and new sites due for in and around your area by using your post code here.

 

I look forward to your response and working further with you.

 

Thanks,

Cait

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