I have not had internet service since Thursday, and when i called on Friday I was told it was a state wide problem and was being worked on. It is now Monday and I still have no service and no idea what is happening. Can you please give us an update on what is happening and when service should resume?
NathanFrear wrote: I have not had internet service since Thursday, and when i called on Friday I was told it was a state wide problem and was being worked on. It is now Monday and I still have no service and no idea what is happening. Can you please give us an update on what is happening and when service should resume?
Hi Nathan,
The reported issue was resolved early on Tuesday morning as listed on our network staus page, I apologise for the delay in restoring the service. If you're still experiencing issues with data connectivity, please let me know by replying here and we'll look into it further with you.