Welcome, guidelines and FAQ

[Tim_H]

If you have been asked to contact us by email we’ll need you to copy and paste the details below into an email.

We'll need your full reference number from bracket to bracket.

Everything from here.    [ ref:XXXXXXXXXXXXXXXX:ref ]     to here.

*******************************************************
Vodafone mobile number:

4 Digit Account PIN:

Link to your post:

Your online username for that post:

Any extra information you couldn’t share publicly?

How can we help resolve this for you?

If you'd prefer a callback:

Your contact Number:

Preferred time:

(We can't guarantee a callback at a specific time, we'll email you if we're unable to call when you need us)
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Failing to include your account PIN or Vodafone mobile number will mean we’re not able to assist.