HTC 7 Trophy - MCR3 Software Update

by Subject Matter Expert ‎29-06-2012 03:43 AM
Subject Matter Expert

Update 17/09/12

We have now been advised that this update will not be rolling out to Vodafone customers globally. This is due to a critical WiFi issue identified during testing in an overseas market.

We expect the fix for this issue to be included in a future update but do not have any information on delivery timeframes.

Update 25/07/12

We are pleased to confirm the Windows Phone 7.5 MCR3 software updates for the Nokia Lumia 800 and HTC 7 Trophy are scheduled to begin rolling out from 26th July 2012.

The release of the updates will not be throttled.

From 3:00am AEST, 28th June 2012 – Microsoft began rolling out the Mango Commercial Refresh 3 software update for the HTC 7 Trophy.

This is a point release and will primarily fix bugs, address stability issues and add some new features. Some interface elements have changed, but your day to day experience with your phone will broadly remain the same.

Full details of the changes in this update including technical details are available in this support article.

Roll out Schedule

The update will be rolled out progressively, so not everybody will be able to update immediately. The update will be released to devices, randomly, according to the following schedule:

  • Day 1-6: Available to 10% of devices
  • Day 7-20: Available to 25% of devices
  • Day 21: Available to 40% of devices
  • Day 22: Available to 60% of devices
  • Day 23: Available to 80% of devices
  • Day 24: Available to 100% of devices

Where to now?

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by A_ ‎29-06-2012 03:35 PM

Nice to see you guys on top of things with WP7.

by MrGeckoZ ‎29-06-2012 09:43 PM

use the 'disconnect the internet' method if you cant wait! =P

by Chris72 ‎30-06-2012 02:48 AM

How many seconds are you waiting? I've successfully done it before but can't do it this time.

by MrGeckoZ ‎30-06-2012 07:50 PM

cant tell, but try between 5-8 seconds.
try several and see how long does it usually take you to get the notice, for example if it is 8 seconds, then try discon on the 4th-5th second.
also note that my radar is purchased from oversea, not vodafone.

by ‎04-07-2012 06:37 PM

cant wait for this update. my phone has been having issues. im hoping this will fix it.

by ‎14-07-2012 05:31 PM

all this waiting is killing me haha

by William5 ‎22-07-2012 12:20 AM

Does anyone actually have this update yet? It's day 24 and i'm still on 8107.

by Raiden1 ‎24-07-2012 12:09 AM

It may just be the fact that I'm under Verizon, but I've yet to receive the update as well.

by Daniel10 ‎24-07-2012 05:33 AM

I haven't received it yet either....

by James50 ‎24-07-2012 11:48 AM

Nope, I haven't got it yet either Smiley Sad

by ‎24-07-2012 05:34 PM

still waiting as well... dont have it!!

by Subject Matter Expert ‎25-07-2012 05:32 AM

Hi Jay and others, we're aware of the current delays in delivering the Windows Phone MCR3 update affecting the Nokia Lumia 800 and HTC 7 Trophy. We're working with Microsoft, HTC and Nokia to understand more and resolve the delay and we'll keep you up to date as news comes through.

by Subject Matter Expert ‎25-07-2012 07:37 AM

Hi Raiden, the information outlined in these articles only apply to handset sold by Vodafone in Australia. I'd recommend getting in touch with Verizon for the latest information related to updates for your handset.

by ‎26-07-2012 04:18 PM

just had my phone put in for a service and they loaned me a trophy and figured i might update it for em but turns out it was on original firmware so now i'm slowly updating and by the time it finishes I reckon it'll have updated to 7.10.7720.68 and be ready just in time for the morning when i reckon i'll get the update hehehe Being a voda loan phone you'd think itd be one of the first few.

by Chris72 ‎27-07-2012 05:26 AM

So this rollout starting today, does that mean everyone will get it in the next couple of days or will it be the original 24 day rollout starting today?

by Subject Matter Expert ‎27-07-2012 05:28 AM

Hi Chris, as mentioned the release of the update is not throttled. It is available to 100% of eligible devices from today.

by Chris72 ‎27-07-2012 05:29 AM

Wasn't sure what that meant, thanks for the clarification.

by Subject Matter Expert ‎27-07-2012 05:35 AM

Hi Chris, no problem - happy to help. As always let us know if there's anything further.

by James50 ‎27-07-2012 11:19 AM

Zune still tells me there is no update Smiley Sad wah
I really want this update, as I can't browse the web whilst connected to wifi without turning off my Data Connection! and this is meant to fix it! grrr

by Chris72 ‎28-07-2012 07:57 AM

no update for me yet either!

by ‎28-07-2012 11:34 AM

hahaha yeh im still waiting as well

by ‎30-07-2012 04:54 PM

is there any more news concerning this update?

by Chris72 ‎31-07-2012 01:44 AM

Any more news? The update still hasn't arrived

by ‎31-07-2012 04:12 AM

Still no love here either

by James50 ‎31-07-2012 02:58 PM

Hey guys,
I posted on the Community forum, and they are looking into it there!

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