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Software Update Weekly Wrap - 30th January 2014

Device Portfolio Manager
Posts: 130
Registered: ‎19-02-2013

Software Update Weekly Wrap - 30th January 2014

[ Edited ]
by Device Portfolio Manager Device Portfolio Manager
Message 1 of 26 (13,834 Views)

We know how much you love to have the latest software on your phone and we love to get it to you. But, we can't always get it to you as quickly as you'd like. What we can do is keep you in the loop throughout the process. This weekly wrap is our way of doing that.

Stuff you need to know about software updates

Just as we don't make the phones we sell, we don't code the software that runs on them. We do some testing to make sure they work as we expect them to, but that's all there is to our part in the process.

Software updates are complicated, and there's a lot of moving parts to take into account (enough to fill three whole blog posts). But that's for us to worry about, not you.
We'll do the hard work behind the scenes like chasing our suppliers and doing the testing. The easy stuff is letting you know how we're progressing, and that's where this post and the table below comes in.

News from overseas

All the info we have on the updates we know about is below. Keep in mind though that this just for us here at Vodafone AU.
What happens overseas doesn't apply locally, so that info on a UK release or news about Android 4.4 KitKat you read on the web won't be coming to your phone straight away.
As soon as we hear news though, this is the place to read all about it. I'll be back for you again next week so stay tuned if what you're looking for isn't here yet.

What's in the labs?

Device models which are listed in bold type indicate a change from last week:

ManufacturerModelCurrent Future Status
BlackberryQ1010.2.0.42410.2.1.537In testing
BlackberryZ1010.2.0.42410.2.1.537In testing
HTCOne4.34.4Testing scheduled
HTCOne mini4.2.24.4Testing scheduled
HuaweiG5264.1.24.1.2In testing
NokiaLumia 720GDR2GDR3Testing scheduled
SamsungGalaxy Ace 34.2.24.2.2Testing scheduled
SamsungGalaxy Nexus4.1.24.3Testing scheduled
SamsungGalaxy Note 24.1.24.3Rolling out now. Check the support page
SamsungGalaxy Tab 24.1.24.2.2Rolling out now. Check the support page
SonyXperia M4.1.24.3Testing scheduled
SonyXperia SP4.1.24.3In testing
SonyXperia TX4.1.24.3In testing
SonyXperia Z4.34.3Testing scheduled

Got questions?
We've got answers! Post any questions or comments below, and we'll be able to help you out.

Community Lead
Posts: 1,509
Registered: ‎15-04-2011

Re: Software Update Weekly Wrap - 30th January 2014

by Community Lead Community Lead
Message 2 of 26 (13,676 Views)
Oh yay 4.3 for the Note2! Good work to the testing team in both sides of the fence.
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Regular Visitor
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Registered: ‎31-01-2014

Re: Software Update Weekly Wrap - 30th January 2014

by swapnilnandre Regular Visitor
Message 3 of 26 (11,956 Views)
Exactly how much time it'll require for testing xperia sp?
Community Lead
Posts: 1,510
Registered: ‎16-10-2011

Re: Software Update Weekly Wrap - 30th January 2014

by Community Lead Community Lead
Message 4 of 26 (11,943 Views)

Have you ever convented a lengh of string into a unit of time? If yes then that's how long.

 

However ballpark is 2-12 weeks.

Regular Visitor
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Registered: ‎31-01-2014

Re: Software Update Weekly Wrap - 30th January 2014

by swapnilnandre Regular Visitor
Message 5 of 26 (11,818 Views)
Yeah! Probably a weak I think. Depends upon testing team
Visitor
Posts: 1
Registered: ‎31-01-2014

Re: Software Update Weekly Wrap - 30th January 2014

by MichaelZevin Visitor
Message 6 of 26 (11,532 Views)

Why Samsung Galaxy S3 update is not rolling out??? It's outrageous - whole world got updates and only Australian mobile providers are sitting on their collective backsides and doing nothing! I understand a bit of delay, but two-three months? I can update manually, but it is annoying!

Seasoned Member
Posts: 1
Registered: ‎31-01-2014

Re: Software Update Weekly Wrap - 30th January 2014

by SamuelR'Dran Seasoned Member
Message 7 of 26 (11,436 Views)

My S4 hasn't got 4.3 update yet. Is it still being rolled out?

Help and Support
Posts: 6,727
Registered: ‎01-11-2011

Re: Software Update Weekly Wrap - 30th January 2014

by Help and Support Help and Support
Message 8 of 26 (11,248 Views)

@SamuelR'Dran  the update should be available for your S4 now. Did you get the handset on a plan, or did you buy your phone outright and just use it with a Vodafone SIM?

Seasoned Member
Posts: 9
Registered: ‎31-01-2014

Re: Software Update Weekly Wrap - 30th January 2014

by monkey Seasoned Member
Message 9 of 26 (10,876 Views)
Note2 here. I plugged my phone into my mac with Kies saying the firmware is ready to be updated 4.3. I got past the upgrade t&cs with the app saying my phone requires more charge (it was 9%). Took my phone off the computer to charge from the wall (as it charges quicker). Once it was charged, I plugged it into the computer but Kies advised that the firmware was up to date 4.1.2. What's going on?
Community Expert
Posts: 2,619
Registered: ‎08-06-2013

Re: Software Update Weekly Wrap - 30th January 2014

by Community Expert Community Expert
Message 10 of 26 (10,815 Views)

Hi @monkey 

 

Can you close the Kies application and restart your computer. Since it stopped after starting an upgrade probably why , restarting the app and the comp should do the trick!  

Did you know you can also update via data on your phone ? This is completely free :smileyhappy: 

 

Check out this support page on the Samsung Note 2 software update:

 

http://support.vodafone.com.au/articles/FAQ/Samsung-Galaxy-Note-II-software-update

 

Hope this helps.

 

 

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