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Occasional Visitor
o1314
Posts: 2
Registered: ‎17-07-2012

Trying to port my number - don't know the date of birth?

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Message 1 of 5 (523 Views)

Hi,

 

I am trying to port my number but I need the DOB. I signed up for this sim years ago and forgot the DOB I put in. Is there any way I could retrieve it? 

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Consistent Genius
zabzabcanfly69
Posts: 540
Registered: ‎02-07-2012

Re: Trying to port my number - don't know the date of birth?

Message 2 of 5 (520 Views)

are you porting to vodafone or from ???

 

And before anyone says it no its not his birthday or he wouldnt be asking

BACK WITH A VENGENCE TO SOLVE YOUR PROBLEMS. THROW EM AT ME I'LL KNOCK EM DOWN LIKE A TOWER OF CARDS
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Occasional Visitor
o1314
Posts: 2
Registered: ‎17-07-2012

Re: Trying to port my number - don't know the date of birth?

Message 3 of 5 (518 Views)

I am porting from Vodafone.

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Consistent Genius
zabzabcanfly69
Posts: 540
Registered: ‎02-07-2012

Re: Trying to port my number - don't know the date of birth?

Message 4 of 5 (516 Views)

hmmm yea i dont know i thought you could check in my vodafone but apparently not cause i couldnt find it.. Good luck umm your best bet is to call them (vodafone i mean)

BACK WITH A VENGENCE TO SOLVE YOUR PROBLEMS. THROW EM AT ME I'LL KNOCK EM DOWN LIKE A TOWER OF CARDS
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Help and Support
Bree
Posts: 1,118
Registered: ‎01-11-2011

Re: Trying to port my number - don't know the date of birth?

Message 5 of 5 (469 Views)

Hi o1314,

 


o1314 wrote:

I am trying to port my number but I need the DOB. I signed up for this sim years ago and forgot the DOB I put in. Is there any way I could retrieve it? 



I can certainly assist you further here.

 

The only way you can do this is pop into a store where they will be able to do a 100 point ID check on you to confirm that the Account is yours and they will be able to change the DOB to your own. Please note that you will need some form of photo ID for example Drivers Licence or Passport.

 

Please let me know how you go and if you need any further assistance.

 

Kind regards,

Bree. 

 

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