My Vodafone, Self Service and the Vodafone Website

[Ling]

Hi there,

Order : VF100218585

I've placed an online order this morning, I received an email from vodafone about my online order.

The shipping address contains, eg Tribune Street, but when I use the Online Tracking Tool, the delivery address did not have the word "Street", just only with the word "Tribune". 

I was wondering if this mistake will affect my online order?

And also, with the same online order, the delivery address did not contain my unit number. Can anyone help me with that?

I'm pretty sure that I did place my unit number when I fill in my address.

For this order, it seems that I haven't been debit from my bank account. Do I need to wait until my order being processed only then the payment will debit from my bank account?

How long will it take from the time where my online being processed until the time where I received my phone?

Order : VF100218581

In this order, I bought a handset using my bonus bank.

I couldn't track my order through Online Tracking Tool.

Should I wait until tomorrow only track it?

Another question, I would like to change my name. 

My last name and first name has been mistakenly written wrongly, where my last name should be my first name.

And also, my name should be Ee Ling, but my account name written EeLing.

Can I change my name through online or could anyone help me with this problem?

Sorry about my long questions.

And thanks for answering it  

Regards,

Ee Ling

[Nige]

Hi Ling,

I would love to look into this for you. To look your order up I will need some further personal information from you so I have sent you my contact details in a private message. Please click on this link to access your private messages.

Cheers,

Nige.