Mobile Broadband

[CraigLowrey]

Hi,

Can you please tell me how much it would cost me if I cancelled my mobile broadband contract with Vodafone now? I don't use it and haven't used it for many months as I have no use for it. I have both a 24 month mobile contract and a mobile broadband under the same account. I just want to cancel the mobile broadband.

[Sarah_C]

Hi Craig,

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CraigLowrey wrote:

Can you please tell me how much it would cost me if I cancelled my mobile broadband contract with Vodafone now? I don't use it and haven't used it for many months as I have no use for it. I have both a 24 month mobile contract and a mobile broadband under the same account. I just want to cancel the mobile broadband.

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It is certainly a shame that you wish to cancel your Mobile Broadband service with us, however I absolutely understand that you don't want to keep a service you're not using.

Do you have a friend or family member that would like to take over the mobile broadband service for you? If so, you can transfer the contract to them (this means you don't have to pay termination fees!). You can find more information about this here.

If you are still in contract, you will be required to pay an early termination fee. The fee is generally calculated by multiplying your monthly spend by the months remaining on your contract (excluding usage not covered by your plan).

I will need some account information from you in order to look in to cancelling your mobile broadband service. I cannot discuss account information with you in the Community to protect your privacy, so I have sent you my email address in a private message.

You can access your private messages by clicking on the small envelope in the top right hand corner of this page, or by clicking here.

Regards,

Sarah.