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Occasional Poster
mango
Posts: 31
Registered: ‎06-10-2011

auto shut off to avoid excess usage

Message 1 of 4 (754 Views)

Does vodafone provide a service that one can auto shut off the connection once the cap limit is reached? The usage history on the website has 24--48 hr delay so it is quite useless. This will prevent people from getting excess usage charges. I know a prepaid broadband can do that. When the limit is reached, it will just enroute the user to vodafone website asking for a recharge.

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Occasional Poster
AmosFairchild
Posts: 11
Registered: ‎23-04-2012

Re: auto shut off to avoid excess usage

Message 2 of 4 (749 Views)

No chance. Would be nice, but it's big money :smileyhappy:

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Help and Support
Caitlin
Posts: 2,729
Registered: ‎09-08-2011

Re: auto shut off to avoid excess usage

Message 3 of 4 (732 Views)

Hi mango,

 

mango wrote:

Does vodafone provide a service that one can auto shut off the connection once the cap limit is reached? The usage history on the website has 24--48 hr delay

 

One of the great advantages of a post paid service is still being able to use service once you've finished your monthly value. There is no option to prevent you from using your services once you've used your monthly value, however, at this stage usage is being updated and showing through My Vodafone between 4-24 hours and is a great way to monitor usage. 

 

Thanks,

Cait

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Occasional Poster
mango
Posts: 31
Registered: ‎06-10-2011

Re: auto shut off to avoid excess usage

Message 4 of 4 (686 Views)

I think it is more of a disadvantage than advantage because most people don't like to pay the excessive extra usage. As you can see, there are many posts complaining about the outrangeous extra usage fee. It would be very nice if a post-paid plan works similarly to the pre-paid, which enroutes the user to a screen after the cap is up and let the user to elect whether to continue or not. Then, there is no surprise bill. Of course, in reality, vodafone and any other companies just want to make money off the consumers in an unintentionally moment. 

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