Mobile Broadband

[yengest23]

I have been experiencing lots of problem connecting to the internet with my mobile USB stick.

Connection to the internet is not stable at all as it keeps disconnecting if i stop downloading data for more than 5 seconds.

I hope this matter could be resolved as soon as possible.

[Alana]

Hi yengest23,

Welcome to the forum.  Sorry to hear you've been experiencing connection issues with your Mobile Broadband service.

I am more than happy to look into this for you however I will require more information from you.

Is there a specific area where these issues are occuring?  What is the post code for this location?

Are you in an area of coverage?  Coverage information is available online at http://www.vodafone.com.au/tools/checker/index.htm.

Has your Vodafone SIM been tested in a different modem?  Testing your SIM will help to determine if the issues are occurring from the modem or the SIM.

Thanks

Alana.