Mobile Broadband

[timlong]

Hi. I've downloaded and installed what I believe to be the latest version of the K3571z driver (Vodafone Mobile Broadband 4.09.01.00). I'm running the latest version of Lion (10.7.4).

When I try and run Vodafone Mobile Broadband.app, the app fails to open and I get this error:

"Vodafone Mobile Broadband cannot be opened because of a problem.

Check with the developer to make sure Vodafone Mobile Broadband works with this version of Mac OS X. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OS X.
Click Report to see more detailed information and send a report to Apple."

Any advice on how to avoid this problem? Am I running the latest version of the Vodafone Mobile Broadband application?

Thanks

Tim

[Kirsty]

Hi Tim,

timlong wrote:

Hi. I've downloaded and installed what I believe to be the latest version of the K3571z driver (Vodafone Mobile Broadband 4.09.01.00).  

Am I running the latest version of the Vodafone Mobile Broadband application?

Thanks for your detailed post, it definitely makes resolving this issue with you so much easier! 4.09.01.00 is not the current version of software for the K3571Z device. 

The current version is 4.07.00.00 and this may be why you're having issues using your modem!  Did you download 4.09.01.00 from the global Vodafone site, rather than the local Vodafone Australia site? Only the software on our website has been tested and confirmed to work with the devices we sell here in Australia.

You're able to download the correct software here.

Please let me know if you have any issues using your service once you've installed the correct software.

Thanks,

Kirsty.