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contract dates

Occasional Visitor
hjdeg
Posts: 1
Registered: ‎20-05-2011

contract dates

by hjdeg Occasional Visitor
Message 1 of 6 (1,894 Views)

Does anyone know how I can find out my contract start date or contract end date online?  I've forgotten my pin and lost my paperwork in a move

Occasional Poster
Sparks
Posts: 16
Registered: ‎07-05-2011

Re: contract dates

by Occasional Poster
Message 2 of 6 (1,800 Views)

Hey there

 

You can set up a myvodafone account and see the contract start and end date that way, you dont need a pin for that

 

Cheers

 

Sparks

Help and Support
Liam
Posts: 420
Registered: ‎01-03-2011

Re: contract dates

by Help and Support Help and Support
Message 3 of 6 (1,774 Views)

 


hjdeg wrote:

Does anyone know how I can find out my contract start date or contract end date online?  I've forgotten my pin and lost my paperwork in a move


Hi Hjdeg,

I'm happy to help out getting your contract details for you. 

Can you please email us at online.help@vodafone.com.au, please provide your mobile number, pin if you don't know your pin please provide full name, date of birth, ID used and current address. Please also include this code 341CLIGI in the subject field.

Thanks,
Liam.

 

Help and Support
"The way I see it, if you're going to build a time machine into a car, why not do it with some style?"

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Help and Support
Liam
Posts: 420
Registered: ‎01-03-2011

Re: contract dates

by Help and Support Help and Support
Message 4 of 6 (1,772 Views)

 


Sparks wrote:

Hey there

 

You can set up a myvodafone account and see the contract start and end date that way, you dont need a pin for that

 

Cheers

 

Sparks


Hi Sparks.

Thanks for the suggestion. But contract dates are unable to be view on MyVodafone.

Thanks,  
Liam.

 

Help and Support
"The way I see it, if you're going to build a time machine into a car, why not do it with some style?"

Community Guidelines  Vodafone Coverage Checker

Frequent Visitor
Colgs2311
Posts: 3
Registered: ‎24-06-2011

Re: contract dates

[ Edited ]
by Colgs2311 Frequent Visitor
Message 5 of 6 (1,665 Views)

Liam,

 

Why are contract end dates not able to be viewed online through My Vodafone? This seems like a pretty important part of your customers plan information.

 

Regards,

 

Colgs2311

Help and Support
Dana
Posts: 2,332
Registered: ‎01-03-2011

Re: contract dates

by Help and Support Help and Support
Message 6 of 6 (1,653 Views)

Colgs2311 wrote:

Liam,

 

Why are contract end dates not able to be viewed online through My Vodafone? This seems like a pretty important part of your customers plan information.

 

Regards,

 

Colgs2311


Hi Colgs2311,

 

Thanks for the suggestion, and it would definitely be valuable information for our customers to have access to and I have passed on to the relevant department your sentiments.  

 

If there is anything that we can do at Vodafone that would make it easier for our customers to help improve the experience we are certainly open to ideas or suggestions. :smileyhappy:

 

Thanks,

Dana.

 

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