Reply

Vodafone to Vodafone free calls

Visitor
Posts: 2
Registered: ‎26-09-2011
Accepted Solution

Vodafone to Vodafone free calls

by Discoman Visitor
Message 1 of 8 (9,652 Views)

I've just moved over from 3, and taken a $49 plan which includes free unlimited calls to other Vodafone users. Does that include text messages, or is it just voice calls?

 

Occasional Genius
Posts: 55
Registered: ‎04-07-2011

Re: Vodafone to Vodafone free calls

by Occasional Genius
Message 2 of 8 (9,603 Views)

Just voice calls.

Visitor
Posts: 2
Registered: ‎26-09-2011

Re: Vodafone to Vodafone free calls

by Discoman Visitor
Message 3 of 8 (9,598 Views)

Thanks for your reply.

Retired Staff
Posts: 425
Registered: ‎23-08-2011

Re: Vodafone to Vodafone free calls

by Retired Staff Retired Staff
Message 4 of 8 (9,571 Views)

Hi Discoman,

 

Thanks for posting your question on our Community. Cazzapillar is correct, your plan includes unlimited calls to other Vodafone or 3 users, but TXT come out of your $550 cap inclusions at 30 cents each. For a full breakdown of your cap inclusions visit this page, find your $49 plan and click "View Details".

 

If you have any more questions about your plan let me know and I will gladly assist. Smiley Happy

 

Cheers,

Nige.

Help and Support

“Don't eat the yellow snow”

Community Guidelines  Vodafone Coverage Checker

Frequent Visitor
Posts: 2
Registered: ‎16-07-2015

Re: Vodafone to Vodafone free calls

by Caroline66 Frequent Visitor
Message 5 of 8 (269 Views)
I am on $30 prepaid, so is my husband. Both with vodafone.
So why do i not get free V2v calls when i call him. They are always billed as national calls and taken off my credit there.
Is it something i need to register or is there a hiccup in the system somewhere?
Thx
Help and Support
Posts: 2,999
Registered: ‎12-12-2011

Re: Vodafone to Vodafone free calls

by Help and Support Help and Support
Message 6 of 8 (241 Views)

Hi @Caroline66


Caroline66 wrote:
I am on $30 prepaid, so is my husband. Both with vodafone. So why do i not get free V2v calls when i call him. They are always billed as national calls and taken off my credit there.

Depending on which $30 recharge you've topped up with, you may or may not get free calls to other Vodafone users. For example or $30 prepaid cap here doesn't include them but our $30 pay as you go option here does. 

 

You can double check which recharge you've got and what it includes by logging into My Vodafone here. If you'd like to switch your prepaid option that's okay, just follow the steps we've listed here

 

Frequent Visitor
Posts: 2
Registered: ‎16-07-2015

Re: Vodafone to Vodafone free calls

by Caroline66 Frequent Visitor
Message 7 of 8 (234 Views)
Thanks for your prompt reply.
I still cant work it out though.
My plan is the 28 day flexicap for $30. It says it includes V2v, but my V2v account section is never billed when i make a call to my husband and friend who are both vodafone. It seems to take it off my national calls amount.
Maybe i am being a bit thick, but can you look into this for me please.
Many thx.
Help and Support
Posts: 7,062
Registered: ‎01-11-2011

Re: Vodafone to Vodafone free calls

by Help and Support Help and Support
Message 8 of 8 (220 Views)

Caroline66 wrote:
It seems to take it off my national calls amount. Maybe i am being a bit thick, but can you look into this for me please.

Sure thing @Caroline66 let's take a closer look at what's happening for you.

 

We'll need a few details to do that, so we've sent you a private message over here. Just send us a quick email with the information we need and we'll make sure you get the right answers.

Stats
  • 7 Replies
  • 3y ago
  • 9,653 Views
  • 4 Kudos
  • 6 Contributors
Announcements
Kudos 101- Don't be shy, hand it out today
Switch to mobile
Using a smaller screen?