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Upgrade or Cancel

Occasional Poster
katsui
Posts: 10
Registered: ‎22-06-2011

Upgrade or Cancel

by Occasional Poster
Message 1 of 4 (2,071 Views)

Hi

I would like to upgrade my mobile phone or cancel it

How do I find out how much I will need to pay to cancel my account.

And how do I find out my upgrade options. (I'm not even 12 months into my account)

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Help and Support
Millie
Posts: 521
Registered: ‎25-02-2011

Re: Upgrade or Cancel

by Help and Support Help and Support
Message 2 of 4 (1,921 Views)

katsui wrote:

Hi

I would like to upgrade my mobile phone or cancel it

How do I find out how much I will need to pay to cancel my account.

And how do I find out my upgrade options. (I'm not even 12 months into my account)


 

 

Hi Katsui,

 

Thanks for your post and welcome to the community. I can certainly help you with your request but do you mind if I ask why you are looking at upgrading your service?

 

Thanks

 

Millie

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Occasional Poster
katsui
Posts: 10
Registered: ‎22-06-2011

Re: Upgrade or Cancel

by Occasional Poster
Message 3 of 4 (1,909 Views)
I need a better plan.
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Help and Support
Dana
Posts: 2,330
Registered: ‎01-03-2011

Re: Upgrade or Cancel

by Help and Support Help and Support
Message 4 of 4 (1,886 Views)

katsui wrote:
I need a better plan.

Hi Katsui,

 

Depending on what plan you are on now and what plan you like to go to we may able to change it for you without having to cancel or upgrade the phone.

 

Can you tell me what plan you are on now and what you are plan you would like to go onto?  You can view all our current plans here.  

 

If you would like to let me know and I can see if we can get you onto the plan you are after.

 

Thanks,

Dana

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