Where's my phone?

Track your order


Enter the tracking number from your order receipt to see its status. Find out more about order tracking & delivery.



Terms and conditions
Reply

Upgrade or Cancel

Occasional Poster
Posts: 10
Registered: ‎22-06-2011

Upgrade or Cancel

by Occasional Poster
Message 1 of 4 (2,166 Views)

Hi

I would like to upgrade my mobile phone or cancel it

How do I find out how much I will need to pay to cancel my account.

And how do I find out my upgrade options. (I'm not even 12 months into my account)

Retired Staff
Posts: 521
Registered: ‎25-02-2011

Re: Upgrade or Cancel

by Retired Staff Retired Staff
Message 2 of 4 (2,015 Views)

katsui wrote:

Hi

I would like to upgrade my mobile phone or cancel it

How do I find out how much I will need to pay to cancel my account.

And how do I find out my upgrade options. (I'm not even 12 months into my account)


 

 

Hi Katsui,

 

Thanks for your post and welcome to the community. I can certainly help you with your request but do you mind if I ask why you are looking at upgrading your service?

 

Thanks

 

Millie

Occasional Poster
Posts: 10
Registered: ‎22-06-2011

Re: Upgrade or Cancel

by Occasional Poster
Message 3 of 4 (2,003 Views)
I need a better plan.
Highlighted
Retired Staff
Posts: 2,294
Registered: ‎01-03-2011

Re: Upgrade or Cancel

by Retired Staff Retired Staff
Message 4 of 4 (1,980 Views)

katsui wrote:
I need a better plan.

Hi Katsui,

 

Depending on what plan you are on now and what plan you like to go to we may able to change it for you without having to cancel or upgrade the phone.

 

Can you tell me what plan you are on now and what you are plan you would like to go onto?  You can view all our current plans here.  

 

If you would like to let me know and I can see if we can get you onto the plan you are after.

 

Thanks,

Dana

Stats
  • 3 Replies
  • 5y ago
  • 2,167 Views
  • 0 Kudos
  • 3 Contributors
Announcements
Kudos 101- Don't be shy, hand it out today
Switch to mobile
Using a smaller screen?