Looking for an update on your order?
Where's your order?

Track your order


Enter the tracking number from your order receipt to see its status. Find out more about order tracking & delivery.



Terms and conditions
Reply

Samsung Galaxy S2 internet connection problems

KLF
Frequent Visitor
KLF
Posts: 2
Registered: ‎12-03-2012

Samsung Galaxy S2 internet connection problems

by KLF Frequent Visitor
Message 1 of 2 (4,612 Views)

Has anyone else had this problem? My internet has been playing up constantly since I got my new phone.

 

Sometimes it works, some times it doesnt. When I turn the phone off and back on it usually works for the first website and thats it. Have tried clearing memory, cache etc. This is only a new phone and has done it before I downloaded anything onto it.

 

Any help if appreciated!

Please use plain text.
Help and Support
Nick
Posts: 2,174
Registered: ‎17-08-2011

Re: Samsung Galaxy S2 internet connection problems

by Help and Support Help and Support
Message 2 of 2 (4,476 Views)

Hey KLF,

 

If the Internet isn't working properly, the first thing I would do is ensure all the setting son your phone are correct. There is a section on our website that runs you through how to set up your phone for going online, and this is where I would start. Check it out here.

 

Failing that, could you please let me know a couple of things? 

 

You mention you haven't been able to use the Internet on your new phone. Does this mean you could access it fine from your old phone? What sort of phone was that? Also, where are you located? If updating the settings doesn't work, this extra information will help me determine if the problem is related to the network at all. 

 

Let me know how you go.

 

Thanks,

Nick

Please use plain text.
Stats
  • 1 Reply
  • 2y ago
  • 4,613 Views
  • 0 Kudos
  • 2 Contributors
Announcements
Kudos 101- Don't be shy, hand it out today
Switch to mobile
Using a smaller screen?