28-03-2013 10:43 AM
29-03-2013 09:38 AM
I am just wondering if someone can please tell me how much it will be to payout my plan
Sorry we haven't been more responsive in fixing the problems you're having, Marnie. Solving the issue itself would be the best solution. You're very important to us, and we'd really like to keep you with us as a customer.
Is it ok if you give us some of the specifics so we can take a look with you? We can look at all your options from there.
30-03-2013 09:34 AM
Thanks for your response
What specifics are you after?
We just need to grab a few more details on what issues you've been having Marnie. Are you still using the iPhone 4? Does your iPhone drop in and out of service or are you having issues when you use it?
Also, can you let me know your suburb and postcode so I can see what's going on in your area?
01-04-2013 09:30 AM
Suburb : Moe
The coverage does vary in Moe so let's take a closer look and help you get this sorted. To do this we need a bit more info which is why I've sent you a private message that you can find here or by clicking on the envelope up the top of the page.