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Occasional Poster
CJ-R8
Posts: 7
Registered: ‎22-08-2012
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Free GPRS Data Bundle

Message 1 of 11 (5,861 Views)

Possible silly question :manembarrassed:...why do I have a 'free GPRS data bundle' allowance in my 'My Vodafone' iPhone app? Shouldn't it be just a data plan allowance?

 

Isn't GPRS 2G technology?

 

I'm on a $49 ($550 calls, 1.5Gb data) plan with an iPhone 4 (16Gb) that I got late last year.

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Community Expert
dannyg931
Posts: 308
Registered: ‎10-08-2012

Re: Free GPRS Data Bundle

Message 2 of 11 (5,849 Views)
Hi,

Its a bit strange the way its presented online. Basically, you've got 2 different types of data that combine to give you your total allowance. Think of it as 2 buckets of water. When one's empty, you use the second. The GPRS data is the second bucket. You won't notice any difference in performance if (or when) you start using the GPRS data; its 3G technology as far as I'm aware. Why Vodafone splits the data into 2 different types when you look at MyVodafone, I don't know. But your total allowance is the 'normal' data plus the GPRS.

Hope this helps.
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Occasional Poster
CJ-R8
Posts: 7
Registered: ‎22-08-2012

Re: Free GPRS Data Bundle

Message 3 of 11 (5,835 Views)

Thanks for the reply.

 

Using your analogy, if I'm seeing the second bucket because the first is empty, wouldn't I see reference to an empty bucket somewhere? Additionally I have major issues using data via 3G and live in a no range area. How is it possible that I'm emptying the first bucket when a) I can't use data on 3G and b) I spend most of my time in a no range area?

 

Any ideas?

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Community Expert
dannyg931
Posts: 308
Registered: ‎10-08-2012

Re: Free GPRS Data Bundle

Message 4 of 11 (5,825 Views)
Hi,

If you go to the usage details on your account, how many data allowances are you seeing? Personally on my account, I can see both all the time, regardless of how much I use. By the way, I'm also on $49 plan.

Hope this helps a bit. Feel free to keep posting if you continue having questions :smileyhappy:
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Occasional Poster
CJ-R8
Posts: 7
Registered: ‎22-08-2012

Re: Free GPRS Data Bundle

Message 5 of 11 (5,822 Views)
I only see GPRS.
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Community Expert
dannyg931
Posts: 308
Registered: ‎10-08-2012

Re: Free GPRS Data Bundle

Message 6 of 11 (5,819 Views)
Okay, so does it tell you how much data was allocated to GPRS to begin with?
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Occasional Poster
CJ-R8
Posts: 7
Registered: ‎22-08-2012

Re: Free GPRS Data Bundle

Message 7 of 11 (5,813 Views)
1.5Gb
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Help and Support
Kirsty
Posts: 2,383
Registered: ‎24-02-2011

Re: Free GPRS Data Bundle

Message 8 of 11 (5,801 Views)

Hi CJ-R8

 


CJ-R8 wrote:

Possible silly question :manembarrassed:...why do I have a 'free GPRS data bundle' allowance in my 'My Vodafone' iPhone app? Shouldn't it be just a data plan allowance?

 

Isn't GPRS 2G technology?

 

I'm on a $49 ($550 calls, 1.5Gb data) plan with an iPhone 4 (16Gb) that I got late last year.




 

Dannyg931 is exactly right - thanks Dannyg931!

 

GPRS bundle is simply the name of your data bundle.  As dannyg931 has said sometimes our billing system breaks your data allowance into to "buckets" - a GPRS data bundle bucket and a domestic data bucket.

 

There's no difference in the way your service uses the data in either bucket - if 3G is available your phone will use 3G. GPRS is 2G technology you're absolutely correct; however the name of the bundle doesn't mean you're using 2G, it's just the name of the bundle.

 

We've split dannyg931's data into two buckets and that's why he can see both when he checks his MyVodafone account whereas your data is all in the one bucket. You've mentioned you're on the $49 plan with 1.5GB of data; as long as MyVodafone is showing you have 1.5GB of data in that bucket you can be confident your account is set up correctly.

 

If you have any questions or concerns about the data included with your service please let me know - I can help.

 

Thanks,

Kirsty.

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Occasional Poster
CJ-R8
Posts: 7
Registered: ‎22-08-2012

Re: Free GPRS Data Bundle

[ Edited ]
Message 9 of 11 (5,796 Views)

Thanks Kirsty

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Occasional Visitor
Erick23
Posts: 3
Registered: ‎08-12-2012

Re: Free GPRS Data Bundle

Message 10 of 11 (2,718 Views)

Good morning

 

Following on with GPRS, I have 200MB of Free GPRS and 700MB of Domestice Data Volume Anytime Bundle (DDVAB) under the $30 plan.  

 

As from what I read, once I used up all my 700MB of DDVAB, any further usage will automatically moved to the free GPRS?

 

Thanks

Erick

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