Contract

[fwy]

Hello,

My 12 months contract has been finished and I would like to ending it now. As I am a Overseas student and I have already go back to my country, and I am not using theAU number anymore.

I tried to call the customer care team on 1555 by my vodafone sim card, but it does work.

I am wordening how can I ending my contract now as I am already not in au now.

 What is the process for this?

Thanks

Debbie

[Maddie]

My 12 months contract has been finished and I would like to ending it now. As I am a Overseas student and I have already go back to my country, and I am not using theAU number anymore.

I tried to call the customer care team on 1555 by my vodafone sim card, but it does work.

I am wordening how can I ending my contract now as I am already not in au now.  

Hi Debbie, 

This is definitely something I can assist you with online. 

Are you wanting to keep the mobile number attached to your Vodafone service? This can be done by organising a port with a new provider and will automatically cancel your service with Vodafone. 

Are you planning on returning to Australia in future? If so I can arrange to transfer your number to a prepaid service. This will keep the number active for when you come back to Australia. 

I can also arrange to end your contract, if you don't wish to keep your number. To do this I'll need to take our conversation private. I've sent you a Private Message advising how and what information I'll need you to send through, to have this completed. You can access this message by clicking here. 

Thanks, 

Maddie