Reply
Visitor
marni_fb
Posts: 1
Registered: ‎14-06-2012

Cancelling month-to-month plans

Message 1 of 2 (332 Views)

I'm leaving Australia and need to cancel my month-to-month plans but would like to change my mobile phone plan from Post-paid to pre-paid so I can keep my number. Can I do this without calling 1555??

Please use plain text.
Help and Support
Charlotte
Posts: 1,347
Registered: ‎02-11-2011

Re: Cancelling month-to-month plans

Message 2 of 2 (313 Views)

Hi marni_fb,

 


marni_fb wrote:

I'm leaving Australia and need to cancel my month-to-month plans but would like to change my mobile phone plan from Post-paid to pre-paid so I can keep my number. Can I do this without calling 1555??



I can certainly help you to change your phone to prepaid. How long are you going overseas for? Are you wanting to use this while you're overseas or so you have the number when you return? I'd recommend recharging with a 365 day recharge so the service won't be disconnected. 

 

I'll just need your account details to be able to help you and arrange this. I've sent you a Private Message with my contact details if you could please email me with your unique code and account details I can help. 

 

Thank you,

 

Charlotte

Please use plain text.