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Occasional Poster
desser
Posts: 6
Registered: ‎07-08-2012
Accepted Solution

Call Forwarding

Message 1 of 16 (1,046 Views)

I am currently on $49 cap plan and wondering if there are any additional charges if I set call forwarding on my phone.

 

I am using Android ICS and am planning to set call forwarding from android to work phone.

 

Thank you.

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Problem Solver
itsmoe
Posts: 777
Registered: ‎05-01-2012

Re: Call Forwarding

Message 2 of 16 (1,044 Views)

Hi There Desser,

 

Can you please let us know if you asking whether you will get charged or the person calling you?

 

I do believe that you won't be charged anything, but the person calling you (lets say is another Vodafone user) will get charged for the call. (I think anyways).

 

One of the guys here at the community will confirm this or correct me if I'm wrong.

 

Please hang in there and your questions will be answered shortly.

 

Cheers, :smileyhappy:

itsmoe,
One Kudos(star) a day keeps the doctor away. :smileywink:

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Occasional Poster
desser
Posts: 6
Registered: ‎07-08-2012

Re: Call Forwarding

Message 3 of 16 (1,040 Views)
Hi itsmoe,

yes i am asking if i will get charged when forwarding calls from vodafone (personal) to optus work mobile or work desk number.

Thanks mate. :smileyhappy:
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Problem Solver
itsmoe
Posts: 777
Registered: ‎05-01-2012

Re: Call Forwarding

Message 4 of 16 (1,032 Views)

Hey mate,

 

You will not be charged, I can assure you that. You can do it using your own phone too. Can you tell me which phone you have and I probably will be able to show you how you can get it done :smileyhappy:

 

Glad I could help out mate,

itsmoe,
One Kudos(star) a day keeps the doctor away. :smileywink:

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Occasional Poster
desser
Posts: 6
Registered: ‎07-08-2012

Re: Call Forwarding

Message 5 of 16 (1,029 Views)
Really? that's awesome itsmoe.

My personal phone is Xperia S on ICS. :smileyhappy:

Cheers mate.
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Occasional Poster
desser
Posts: 6
Registered: ‎07-08-2012

Re: Call Forwarding

Message 6 of 16 (1,028 Views)
Oh btw, can you show me where the information can be found?
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Problem Solver
itsmoe
Posts: 777
Registered: ‎05-01-2012

Re: Call Forwarding

Message 7 of 16 (1,023 Views)
Yupe, all you have to do is go to the calling app press on menu and then settings, the settings list will come up, you should scroll down and see call forwarding, press it and it should give you four options.
Choose the most suitable for you and update the phone number yo want the call to be forwarded to. Make sure you save the other number somewhere as that's the voice mail's phone number.

Let me know how you go :smileywink:
itsmoe,
One Kudos(star) a day keeps the doctor away. :smileywink:

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Occasional Poster
desser
Posts: 6
Registered: ‎07-08-2012

Re: Call Forwarding

Message 8 of 16 (1,021 Views)
Thanks so much.

Do you know where i can find the information which i wont get charged if i use call forwarding on my phone? :smileyhappy:

Cheers
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Problem Solver
itsmoe
Posts: 777
Registered: ‎05-01-2012

Re: Call Forwarding

Message 9 of 16 (1,017 Views)
Call forwarding is like diverting your calls. I can assure you that its free as I have used it many many times before.
itsmoe,
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Help and Support
Nick
Posts: 2,154
Registered: ‎17-08-2011

Re: Call Forwarding

Message 10 of 16 (1,000 Views)

Hey desser,

 

desser wrote:

I am currently on $49 cap plan and wondering if there are any additional charges if I set call forwarding on my phone.


You can definitely set up CALLforward on your phone.

 

CALLforward is free to set up, but there are charges for each forwarded call. The cost of a forwarded call depends on the call rates for your plan.

 

If your calls are being forwarded from your mobile to a landline, then you'd be charged for the cost of a call to a landline. Forward to another mobile and the cost would be the same as a mobile-mobile call. Does that make sense?

 

There is more information on CALLforward and how to set it up, on our website, here.

 

Let us know if you have any other questions.

 

Cheers,

Nick

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