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Activate new post paid Sim card

Occasional Visitor
dttam_4sh1
Posts: 1
Registered: ‎06-11-2011

Activate new post paid Sim card

by dttam_4sh1 Occasional Visitor
Message 1 of 3 (6,983 Views)

Hi,

I have just signed a 24month-contract for HTC Evo 3D phone. I got a new sim card. But it takes too long to activate, about 8 hours. Until now, my phone hasn't activated yet. Can some one help me with this issue, please?

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Visitor
dynaldo
Posts: 3
Registered: ‎23-10-2011

Re: Activate new post paid Sim card

by dynaldo Visitor
Message 2 of 3 (6,781 Views)

just turn of ur phone and remove ur sim, then put the sim back and power up ur fone, that wat i did and mine started working :smileyvery-happy:

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Help and Support
Caitlin
Posts: 3,835
Registered: ‎09-08-2011

Re: Activate new post paid Sim card

by Help and Support Help and Support
Message 3 of 3 (6,709 Views)

Hi dttam_4sh1,

 

dttam_4sh1 wrote:

 

Hi,

I have just signed a 24month-contract for HTC Evo 3D phone. I got a new sim card. But it takes too long to activate, about 8 hours. Until now, my phone hasn't activated yet. Can some one help me with this issue, please?

 

As mentioned by dynaldo, if your phone has been switched on with your new SIM card since calling to have your new service activated, try switching your phone off then back on. Doing this refreshes your SIM card and picks up any changes that have been made. 

 

Thanks,

Cait

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