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Why won't my Galaxy S2 update to Jellybean?

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Posts: 7
Registered: ‎29-04-2013
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Why won't my Galaxy S2 update to Jellybean?

by Afterfield Member
Message 1 of 6 (5,705 Views)

Four of my friends have just upgraded their Samsung Galaxy S2's to Jelly bean (4.1.2).
I cannot seem to get my phone to 'find' this update and download/install it. I am still stuck on ICS (4.0.3) 
As far as I can tell, this update should be available to everyone to download now, but I still cannot do so.
I have had my phone tell me twice of time over the past few weeks that there is an update, only to say there isn't when I try to download it. 

 

What could the problem be? 

Thanks,

Occasional Poster
Posts: 60
Registered: ‎02-05-2012

Re: Why won't my Galaxy S2 update to Jellybean?

by Occasional Poster
Message 2 of 6 (5,671 Views)

There was a problem with the software re-locking some handsets that had been unlocked.

 

The roll out was halted until they can fix the issue.

 

I'm waiting as well to update my wifes GS2 that is still on 2.3.3 =)

Help and Support
Posts: 3,927
Registered: ‎09-08-2011

Re: Why won't my Galaxy S2 update to Jellybean?

by Help and Support Help and Support
Message 3 of 6 (5,646 Views)

Hi Afterfield,

 

Afterfield wrote:

 

Four of my friends have just upgraded their Samsung Galaxy S2's to Jelly bean (4.1.2).
I cannot seem to get my phone to 'find' this update and download/install it. I am still stuck on ICS (4.0.3) 

Brettm is spot on. We've put a halt to the update for the time being, though we'll definitely keep you updated here once there's more news!

Member
Posts: 7
Registered: ‎29-04-2013

Re: Why won't my Galaxy S2 update to Jellybean?

by Afterfield Member
Message 4 of 6 (5,640 Views)

I must have missed that reading through the post, oh well.
Thanks for letting me know!

Occasional Visitor
Posts: 1
Registered: ‎20-05-2013

Re: Why won't my Galaxy S2 update to Jellybean?

by jbell96 Occasional Visitor
Message 5 of 6 (5,024 Views)
Has the status of the update changed yet?
Member
Posts: 7
Registered: ‎29-04-2013

Re: Why won't my Galaxy S2 update to Jellybean?

by Afterfield Member
Message 6 of 6 (5,019 Views)

Here is the latest update the blog;

Update: 09/05/2013 Samsung have addressed the re-locking issue for both 3 and Vodafone handsets and are preparing to submit the fix for testing.
Looks like there has been no word (that I know of) for the past week or so. It seems like the update is fixed, but they haven't started to send it out again yet.
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