19-01-2012 03:52 PM
I just got a new Samsung Galaxy S2. I've just found out that all incoming calls are going straight to voice mail. I am able to make calls, send messages, and use data, but I am unable to recieve calls.
I've just discovered that a reboot solves it, and am currently waiting to see how long it takes for it to stop working again.
Does anyone have any ideas on how to fix it up / diagnose the root cause?
19-01-2012 04:12 PM
Try follow these steps, maybe you have set up call forwarding by accident.
go to setting and than call settings and than call forward
make sure always forward is disabled.
The above should work, if not try give Vodafone a call on 1555 and speak to the technical team as they might has switched call divert on for you by accident. (I doubt it, just try step one)
Cheers and let me know how you go
19-01-2012 04:16 PM
I was on the phone to Vodafone when they had me reboot it.
I just checked the call forwarding, and it is set to "Disable".
I'm currently going through all of my apps and running each of them to see if any of them upsets my phone.
19-01-2012 04:26 PM
Try the below instruction:
1. Press Menu
2. Tap Settings
3. Tap Call
4. Tap Call Forwarding
5. Tap Voice Call (device will then update)
6. Tap one of the following diversion conditions to change:
7. Tap Disable
8. Press the Home button to exit
Note: These steps are also applicable to other Android phones related to Samsung Galaxy S II
Let me know how you mate.
19-01-2012 04:40 PM
it seems like you have installed an app which is tempering with your settings.
Best option is to back up all your data and give it a factory re-set. If the issue presist, then you should take your phone back to repairs.
You have 30 days to swap your handset if it is faulty, and as it seems you should be eligible for that service.
Cheers mate and sorry I couldn't help much.
Try this link below though:
20-01-2012 09:14 AM
Played with it quite a bit last night, running different apps and the like, and it still worked (as far as I could tell).
Put it on charge overnight and when I got up this morning, it had stopped working.
"Always forward" was disabled, and the other forwards were set to the default voice mail number.
Next stop: when it stops working, I may change the forwarding numbers to see whether it thinks it's unreachable, busy or unanswered...
20-01-2012 09:49 AM
Hi Masher, fast way to fix diall 1213 from your phone first. this will ensure there are no diversions at all, then dial 1211
this will setup diversions to voicemail on the network, via phone settings may not be accurate.
1211 sets up diversion to voicemail on No answer, Busy, or out of range.
20-01-2012 11:19 AM
This is really weird, as I've never came across an issue like this before, most of my previous phones were nokia so they were straight forward, few clicks and call divert is off for ever!
I think you best option once again is to back up your stuff and give it a factory reset.